Address: 83 Office Suites Building, Parklands Rd, Nairobi, Kenya. Telephone: +254 203748291, +254 724969798. Thank you. Sony Middle East & Africa FZE. Sony Community. Visit our Community and share your experiences and solutions with other Sony customers. Warranty Information. For information on Sony warranties. SONY CUSTOMER SERVICE/TECH SUPPORT IS A NIGHTMARE! SONY team is grossly INCOMPETENT and should be embarrassed! Bought a DEFECTIVE Sony OLED XR65A80K July 22 from Best Buy and within a month display issues. Randomly a black screen would occur using TV apps & split screen if switched to ALL HDMI input devices attached. Customer Service Hotline. Hong Kong﹕ (852) 2833 5129. 09:00 - 18:00, Monday – Sat. Sun & Public Holiday closed. Gift Redemption Registration, please click for details. Macau﹕Whatsapp text message (852) 9508 5839. Track Repair Status. Check the real-time repair status of your Sony product here. Support Community. A place where you can find solutions and ask questions. Repair & Warranty. Book, track or maybe even avoid a repair. Contact support. Contact our Support team. Support by Sony (Mobile App) parts & accessories. With 60 years of experience as an authorized supplier of parts from leading brands, we strive to be the superior choice for all your service parts needs. We are a leading supplier of original replacement parts, specializing in consumer electronics, appliance, HVAC, computer and imaging products. Quality Repairs Guaranteed For All Your Electronics. We have a large inventory that allows us to reduce repair time. You can expect quick and efficient repair services. You can bring your TV to our store or ask us to pick it up on your behalf. We will service your TV at our store and bring it back to your home or office on your request. Bring your TV (under 42") in to your local Best Buy store. We'll repair it, no matter where you bought it. 1. Make an in-store reservation for TV repair. You can also bring in your wireless audio devices, speakers and other smaller products to be repaired. Please bring in all parts of your devices so we can successfully repair them. June 1, 2015 at 11:18 AM. WORST CUSTOMER SERVICE. They just give you the run around. Reference # E61163862 Description: Sony A5000 Purchased: February 13, 2015 NEW at Best Buy. May 1: Day one of my vacation, wake up and decide to take a picture of the view off the back balcony and camera worked fine; turned the camera off, put the lens cap on Sony Service Center Surat is one of the Best Repair Service Center in Surat. We have over 12 years of expert technicians to fix all your home appliances. Our service center will provide you 24/7 services, Kindly login to the complaint and fill your details and submit the form. Our customer care service immediately respond to your complaint and Register a Product. Keep track of all your products in one location. Contact Support. Product support & customer relations. Support by Sony (Mobile App) Get Support Content on the Go! Contact Support. Parts & Repair. Find support information for Digital Music Players. Bpvo.